Contact us

At POM®, we're here to listen and we're committed to helping you quickly. For answers to your questions, check out our FAQs. If you still have questions, don't hesitate to contact us.

  • phone
    1-800-465-5515

    Monday to Friday between 8:30 a.m. - 5:30 p.m. EST.

  • mail
    POM® Consumer Relations

    2 International Boulevard, Suite 100
    Etobicoke, ON  M9W 1A2

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Product Information

Providing a product name and the package size will help us know which specific product out of our entire line up that you are referring to; especially if the UPC code is not avaiable.
The format of a code date on a product may vary as you may find a best before date or a production code date. Please provide us with the complete string of numbers/ letters that you see on the package. Some examples are: 2401 314D 15:28 PY or 2315 056 B1 22:05.
This information will enable us to identify when and where the product was manufactured.
Indicate the store where you purchased the product, if you can recall.
Indicate the date you purchased the product, if you can recall.
Attach a photo of your product along with any identifiable code on the package. This information will enable us to identify when and where the product was manufactured.
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