Frequently Asked Questions
Have a question? Look below for easy answers to our most commonly asked questions.
Our delicious POM®/MD products are available at most major grocery stores. Please speak to your local grocery store manager to see if they can help you get the product you are looking for.
POM®/MD has many recipes and meal ideas to delight your family and friends. Please click here to explore our recipe section. You can also sign up for the POM®/MD newsletter, which often features delicious recipes and information about our products and promotions.
The best place to store your bread is on the counter until the best before date or in the freezer for up to two (2) months. Bread stored in the fridge tends to go stale faster.
Yes. Bread can be kept in the freezer for up to two (2) months, provided it is well wrapped, and frozen before the best before date.
Bread will stay fresh in its packaging at room temperature for several days. It is best to keep it in a cool place during hot and humid weather since mould can grow quickly in these conditions.
Yes. We recommend slipping a sheet of wax paper between each tortilla to prevent them from sticking together making it easier to thaw out only what is needed.
If your tortillas are slightly stuck together, roll up the entire stack, and this should release them. If you continue to have difficulties, please contact the Consumer Relations and we will be happy to assist you.
Warming tortillas slightly (even for a cold filling) makes rolling and folding easier and helps prevent cracking. There are several ways to do this:
- Microwave: Place tortillas on a microwave-safe plate. Wrap loosely with plastic wrap and microwave on high about 10 seconds for one or 30 seconds for four.
- Stove-top: Place tortillas in a large nonstick frying pan on medium-high heat. Cook until warm, about 15-seconds. Flip to want other side, about 15-seconds.
- Oven: Wrap tortillas in aluminum foil and bake at 350°F (180°C) for 5 to 10 minutes or until warm. This method is best when warming more than 4 tortillas at one time.
Grains play an important role in a healthy diet. Eating Well with Canada’s Food Guide recommends grain products as one of the four pillars to maintaining a healthy diet. POM®/MD provides a variety of bread products made from wheat and whole grains to meet various dietary requirements.
We have several bakeries in Quebec and Canada that make fresh bread every day.
All our nutritional information can be found directly on our package. While our websites can contain nutritional and ingredient information, we bake our bread products in multiple bakeries across Canada. We are always changing and improving our products and always recommend that you read the label every time you purchase our bread for the most current information.
We appreciate your interest in POM's products. Unfortunately, we do not have coupons available upon request. The great news is that we have many other ways that savings are shared with valued consumers. Follow us on Facebook or Instagram for information on promotional offers. We also partner with retailers across Canada to offer specials and discounts, you will find more information in store flyers and in-store.
At this time, POM®/MD does not manufacture gluten-free products
The UPC or Universal Product Code is one of the best ways to identify a specific product. It can be found below the bar code on the package that is usually scanned at the store.
Look out for a printed string of number and letters (i.e. 2315056 B1 22:05). This can be found across the front of the package, near the logo.
It may be helpful to put a white napkin or paper behind it, to make it easier to read.
We bake our delicious great-tasting bread products at bakeries across Canada. The safety of the bread products we produce is our top priority. We follow Good Manufacturing Practices to ensure that raw ingredients and finished baked products are handled properly. All of our product meet the labelling requirements as mandated by Health Canada. For the most up to date information we recommend that you read the label each time you purchase our products.
Whole grains include all three parts of a grain kernel: The bran, endosperm and germ.
Is the multi-layered outer shell that protects the other two parts of the kernel from sunlight, pests, water, and disease. It is rich in dietary fibre, B vitamins, minerals such as magnesium, iron and zinc, phytochemicals and some protein.
Is the middle layer tissue that surrounds the germ and is the largest portion of the kernel. The endosperm provides nutrition to the germinating seed and in human diet and contains carbohydrates predominantly starch, proteins and small amounts of vitamins and minerals.
Is the inner core of the grain that will sprout into a new plant. It contains vitamins B and E, minerals, phytochemicals and unsaturated fats.
To be considered a whole grain, all parts of the grain—bran, endosperm and germ—must be included.
When shopping for grain products like bread, pasta and cereals, you will come across various ingredients listed on the labels. Listed below are some explanations we hope you find helpful:
- 100% Whole Grain: Products are made with 100% whole grain flour.
- Whole Grain Whole Wheat Flour: This flour is 100% whole grain, containing the bran, germ, and endosperm. Most whole grain whole wheat breads are made with this flour.
- Made with Whole Grain: This term means the product contains whole grains, but may also be mixed with other refined flour(s).
- Multi-Grain: A product labelled Multi-Grain simply means that it contains multiple grains; however, it may or may not contain whole grains.
- Whole Wheat: Under federal regulation, up to 5% of the wheat kernel (approximately 70% of the germ) can be removed during processing and can still be labelled “whole wheat”. Therefore, it does not mean that the product is 100% whole grain.
- Wheat Flour: Also known as refined flour, this ingredient is often found in white bread. Refined flour, like wheat flour and all-purpose flour, has both bran and germ removed.
The monoglycerides and diglycerides we use to make our products are from plant sources. Some products may contain other ingredients (e.g. milk ingredients) which are indicated on the packaging. While many of our products do not contain any added animal ingredients, it is important to always read the label for the list of ingredients.
For more information on specific products, please contact our consumer support line at 1-800-590-7246.
We use Canadian wheat flour in all of our POM®/MD products.